FAQ
Visit any Tidal Wave Auto Spa or purchase online. Select the Wash level you want and pay with a credit or debit card.
The credit or debit card used when you join the Unlimited Wash Club will be charged monthly on the anniversary date. If you purchase an Unlimited Wash Club online, you will need to present your credit or debit card at your first wash to pick up your Club sticker.
Once a day, every day of the week!
You can use your exterior Unlimited Car Wash Club Plan at any Tidal Wave Auto Spa location. Please note that Club Plans with interior services are available only at select locations.
When you purchase an Unlimited Car Wash membership online, you’ll receive a receipt and barcode by email. Just present the barcode (print out or on your phone) along with your credit or debit card* at your local Tidal Wave Auto Spa, and a team member will affix your Club sticker to your vehicle windshield.
*Please note that the credit or debit card presented at Tidal Wave when you pick up your Club sticker will be the card used for monthly recharges.
You can discontinue your plan online or visit your local Tidal Wave Auto Spa and speak with a team member. There is no contract or obligation and you can cancel at any time (please allow 7 days to process). No refunds will be given when discontinuing.
An Unlimited Car Wash Club Plan is for one vehicle and is not transferable. If you get a new vehicle, please visit a Tidal Wave Auto Spa to get your Club sticker updated.
Yes. When you join the Unlimited Car Wash Club, a small RFID tag about the size of a stick of gum will be attached to the windshield of your vehicle.
Got a new car or had a window replaced? No problem! See an attendant at your nearest location and they can replace it for you.
You can talk with a Team Member at your local Tidal Wave Auto Spa or update your card information online now.
Unlimited Management
It’s helpful to provide the 11-digit number on the Club sticker on your windshield (format such as 12345+123456) but not required. Visit Manage My Plan.
In order to allow processing time, any updates should be completed 7 business days prior to the anniversary date on which your card will be recharged. If you cancel, your plan will remain active until the next billing date and you may continue to wash during this time.
No, you will not receive a refund. Your plan will remain active until the next billing date.
Yes, you will receive an email confirmation after you complete your request.
We would be happy for you to return as an Unlimited Wash Club member. Simply visit your local Tidal Wave Auto Spa or re-enroll online now.
There are three common causes of error messages.
- You don’t have the correct club number (an 11-digit number found on the sticker on your windshield).
- Your Club Membership recharge is already in progress.
- You have a Family Unlimited Wash Club plan.
In any of these cases, please visit your local Tidal Wave Auto Spa or contact us directly and we’ll be happy to assist you.